New Life Services Co
DKI Member Company

(707) 444-8222
39 W. 5th Street, Eureka, CA 95501

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Frequently Asked Questions
About New Life Service

Frequently Asked Questions

Question list

How long have you been in business?

We’ve been a home renovation company serving Eureka, Arcata, Fortuna, and surrounding areas since 1982. In an industry that sees businesses come and go, our secret recipe is our rock-solid commitment to always be a true customer advocate and always take the long view over short-term thinking.

Our mission is to serve THIS community for GENERATIONS. That is why we never take shortcuts and always reject shoddy workmanship. We are here to stay.

What makes you different from other restoration companies?

There are other restoration companies in Humboldt County, but no other company comes close to the full-range of services we offer.

Some general construction contractors around Eureka, Arcata, and Fortuna will offer restoration and reconstruction work as an afterthought to their typical services. In most cases, they are well-intentioned but they really do not have enough experience dealing with insurance companies and itemizing every last detail of your particular project. That can mean you’ll get significantly less than you should legitimately receive for your claim.

The problem is that a loss event often has widespread implications – you need a company that can deal with the loss from an overall perspective.

In short, we have more experience and we are full-service – no other home improvement company in Arcata, Fortuna, and Eureka can match it.

Do I have enough insurance on my home?

Good question! We wish more homeowners would ask this sooner. It is important to audit what is covered and for how much. Some homeowners end up surprised – and not in a good way – when they file a disaster claim. They find out, too late, that they do not have appropriate coverage.

It's a good idea to do look closely at your homeowners insurance policy and be certain you are comfortable with the extent of your coverage. A good place to start is our “Do You Have Enough Insurance?” page found here.

Do you offer financing?

Yes, we can assist you in getting a payment plan. Some people choose to finance additional costs so they can actually upgrade after a loss. Some also choose to select us for remodeling projects in Humboldt County independent of any insurance claims. Whatever your needs, we make it simple to apply, and most times approval is fast and easy. For more information, visit our Financing page here.

Do you accept credit cards?

Yes, we accept Visa and Mastercard.

What is your mission?

Simply put, we want to continue serving our local community for generations. It is this long-view that has kept us in business as a Humboldt County construction company since 1982. This mission is the secret to our success, because it keeps us doing things the right way – cutting corners and sub-standard work are simply not acceptable when you want to serve your community for generations to come.

Do you have any pictures of your work?

Yes – please visit our Gallery page to see examples of our work.

Other FAQs: