New Life Services Co
DKI Member Company

(707) 444-8222
39 W. 5th Street, Eureka, CA 95501

Read Our Reviews

We Just Solved The #1 Problem In This Industry…

Welcome To Customer View

Better Communication | New Life Service Co

There is ONE thing that frustrates homeowners more than anything else in restoration, abatement, and remodeling. And a huge percentage of companies struggle with this problem. The result is a lot of unnecessary stress.

The problem is a lack of communication. Homeowners feel like they are in the dark, wondering if there is a delay or problem and what is coming next. It can cause a lot of anxiety.

We are a home improvement contractor for Eureka, Fortuna, and Arcata that has completely eliminated this problem using an innovative software solution.

We call it Customer View, and you can log in 24/7 to see status updates on your project.

Here is some of what you will see when you log in:

  • Project Manager Contact Information (including a direct phone number)
  • Insurance Adjuster Name and Phone Number
  • Tasks Completed and Tasks Still To Be Done
  • Copies of All Emails Associated with Your Project
  • Notes From Your Project Manager Giving You Details About Our Progress
  • On-Site Photos – Which Are Uploaded Automatically and Immediately
  • And More… Anything Relevant to Your Project Will Be Available

You aren’t the only one who will love this – insurance agents and adjusters love it too. They want this experience to go smoothly, and they’ve given us great feedback about how this software gets everyone on the same page and moves your project along faster. Ultimately, this will mean a more positive, efficient experience for you.

Keeping Us Accountable

By the way, Customer View is more than just a communication software. It’s also how we stay 100% accountable to you, the homeowner. By having completely open and transparent communication, we’re a home renovation company near Eureka that can spot sources of delay are immediately exposed and resolved.

By tracking tasks and notes, we can keep tabs on the performance of our project managers, ensuring that all tasks are being completed in a professional and timely manner.

More Than Just Software

While we are proud of how effective this software is, our communication is more than just automated – it’s also personal. Our project managers have standards for personal check-ins that they must meet or exceed while working for you.

You will also be given the direct number for your project manager so you can reach out any time. No wondering who to call. No excuses. Just clear, consistent communication.

Personal communication and transparent accountability are just standard operating procedure at New Life Service Company. If we sound like your kind of remodeling contractor for Eureka, Arcata, and Fortuna, contact us now.